Arnott AS-2185 Air Shock

The Arnott AS-2185 Air Shock has received mixed reviews from customers who have used it as a replacement for their older shock absorbers, particularly for the 1998 Cadillac Deville. Generally, users have reported that these air shocks provide a noticeable improvement in ride quality, adding an extra 1.5 to 2 inches of lift over the original shocks. Many found installation to be straightforward, with some noting that the shocks fit well and performed effectively immediately after installation. However, there are significant concerns regarding the durability of the product. Some customers experienced issues with the shocks failing after less than a year, leading to frustrations about warranty processes and potential additional costs for replacements. Notably, one reviewer indicated that their new shocks made unsettling noises, which raised doubts about their reliability. Additionally, technical aspects of installation were mentioned, such as the necessity of a rare 7mm Allen key, and the challenge posed by rust on the original upper shafts, which complicated disassembly. On the customer service front, interactions with Arnott were described as lacking, with reports that the company was unhelpful when users attempted to seek clarity about specific operational details of the shocks, which contributed to a general feeling of uncertainty about the product's longevity. Overall, the Arnott AS-2185 Air Shock appears to satisfy those looking for improved ride comfort and height, but concerns over durability and installation challenges highlight potential pitfalls. **