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Artigo n.º:
56300764
Crisis Communications: A Casebook Approach (Routledge Communication Series) 3rd Edition
Artigo n.º:
56300764
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Os nossos principais Parceiros Logísticos
An accessible, practical, and extremely popular casebook, this text is a 'must read' for students in crisis communication and management, public relations and business/management. It is also an invaluable resource for professionals and business managers in handling crises.
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O que se Destaca
Comprehensive Case Studies
In-depth analysis of real-world scenarios enhances understanding of crisis communication, allowing readers to learn from practical examples and apply lessons to their own situations.
Insights de Especialistas
Contributions from leading professionals provide unique perspectives on crisis management, ensuring readers benefit from seasoned advice and theoretical foundations to navigate complex communication challenges.
Updated Strategies
The third edition incorporates recent trends and evolving methods in crisis communication, equipping readers with the latest tools and tactics necessary to effectively manage modern crises.
Detalhes do produto
- Presents case studies of organizational and individual crisis situations
- Explores communication responses to crises and helps professionals prepare for crises
- Addresses critical issues in communicating with news media, employees, and consumers during crises
- Includes cases like Hurricane Katrina, AIDS in Africa, and the Columbine High School shooting
- Discusses rapidly changing communications technology and communicating via Web sites and blogs
- An essential resource for students in crisis communication, public relations, and business/management professionals
| Editora | Lawrence Erlbaum Associates, Inc. |
| Data de publicação | January 31, 2007 |
| Edição | 3rd |
| Idioma | Inglês |
| Comprimento de impressão | 408 pages |
| ISBN-10 | 0805857737 |
| ISBN-13 | 978-0805857733 |
| Peso do Item | 1,2 libras (540 gramas) |
| Dimensões | 6 x 1 x 9 inches (15.2 x 2.5 x 22.9 cm) |
Quem Deverá Comprar?
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Crisis Managers
Professionals involved in managing organizational crises will find practical strategies and real-world examples beneficial.
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Communication Students
Students studying communication or public relations can gain valuable insights into crisis management through case studies.
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Corporate Trainers
Trainers seeking to educate employees on crisis communication will find structured methods and scenarios to enhance learning.
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Público geral
Individuals not working in management or communication roles may find the content too specialized or technical.
DESCRIÇÃO DO PRODUTO
Crisis Communications: A Casebook Approach (Routledge Communication Series) 3rd Edition
Tem alguma Dúvida? Converse connosco
Perguntas e Respostas dos Clientes
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Pergunta:
What topics are covered in 'Crisis Communications: A Casebook Approach'?
Resposta: This casebook delves into various critical topics including communication strategies during emergencies, real-world case studies, and theoretical frameworks that facilitate effective crisis management. It provides insights into how organizations can anticipate crises and manage their consequences. By using real-life examples, readers learn about the importance of timely responses, stakeholder communication, and media management during crises. The blend of theory and practical applications makes it an indispensable guide for students and professionals in communication and public relations. -
Pergunta:
Who is the target audience for this book?
Resposta: 'Crisis Communications: A Casebook Approach' primarily targets students and practitioners in communication, public relations, and crisis management fields. However, it is also valuable for business leaders, corporate communicators, and emergency response professionals. The case studies included are particularly beneficial for academics and students pursuing communication studies. Furthermore, anyone interested in understanding the nuances of managing communication during crises will find this book highly useful as it equips them with actionable insights. -
Pergunta:
What is unique about the 3rd edition of this casebook?
Resposta: The 3rd edition features updated case studies that reflect current crises and communication challenges faced by organizations today. It's enhanced with new theoretical perspectives and practical applications, offering readers fresh insights into crisis communication dynamics. Additionally, the edition includes expanded discussions on digital communications and social media's impact on crisis management, making it particularly relevant in today's digitally-driven world. Its ability to integrate contemporary issues ensures that readers are equipped with the latest knowledge in the rapidly evolving communication landscape. -
Pergunta:
Can this book be used as a textbook for university courses?
Resposta: Absolutely! 'Crisis Communications: A Casebook Approach' is designed to serve as an academic textbook, making it ideal for university courses in communication, public relations, and crisis management. The structured format with case studies, discussion questions, and practical examples encourages critical thinking and application of theory to real-world scenarios. Professors can use it to stimulate classroom discussions and engage students in analyzing crisis responses from various organizations, enhancing their learning experience. -
Pergunta:
Does this book include practical tools for crisis communication planning?
Resposta: Yes, the book provides valuable tools and frameworks that can be applied in crisis communication planning. It includes templates for communication plans, strategies for public engagement, and checklists to guide organizations in preparing for potential crises. These practical tools help readers understand how to create effective communication strategies, leading to better preparedness and actionable responses. For businesses or organizations wanting to develop their crisis communication plans, this casebook is a practical resource that can drive strategic planning. -
Pergunta:
How does this book address digital communication in crisis management?
Resposta: The 3rd edition extensively addresses the role of digital communication in crisis management, highlighting how social media platforms can both facilitate and complicate crisis responses. It discusses strategies for leveraging social media for timely updates, engaging with stakeholders, and combating misinformation during crises. The inclusion of case studies on social media crises provides concrete examples of how organizations have successfully (or unsuccessfully) navigated these challenges. This focus makes it particularly relevant for today’s interconnected digital environments. -
Pergunta:
Are there any case studies featured in this book?
Resposta: Yes, the book is rich with case studies drawn from a variety of organizational settings, including corporate, nonprofit, and government entities. These case studies showcase real-life crisis scenarios and illustrate the varied responses from organizations, highlighting effective strategies and common pitfalls. Readers can analyze these cases to understand practical applications of crisis communication theories, making it an engaging and insightful read for those studying or working in the field. -
Pergunta:
Is this book suitable for practitioners in the field of crisis management?
Resposta: Indeed, this book is highly suitable for practitioners in crisis management and communication. Its mix of theoretical foundations and real-world case studies provides professionals with insightful perspectives and strategies to enhance their crisis management skills. Practitioners can apply the insights learned to develop more effective communication strategies during their own organizational crises, ultimately fostering resilience and preparedness in their work. -
Pergunta:
What are some key benefits of reading 'Crisis Communications: A Casebook Approach'?
Resposta: Reading this casebook offers several key benefits, including gaining insights into effective crisis management strategies, understanding communication theories applied in real scenarios, and learning from a diverse range of case studies. Readers will improve their ability to respond to crises strategically while enhancing their skills in stakeholder engagement and media relations. This comprehensive approach equips individuals with the knowledge necessary to navigate potential crises more effectively, making it a valuable resource for anyone in the field. -
Pergunta:
Where can I buy 'Crisis Communications: A Casebook Approach Routledge Communication Series 3rd Edition' in Portugal?
Resposta: You can purchase 'Crisis Communications: A Casebook Approach Routledge Communication Series 3rd Edition' at Ubuy. Ubuy offers a streamlined purchasing process and delivery options throughout Portugal. Their platform typically features a range of options, enhancing your chance of finding the specific edition you need.
Public Relations Editorial Review
**** The reception of "Crisis Communications: A Casebook Approach" has been overwhelmingly positive among both students and educators. Users frequently highlight the book’s clear and engaging writing style, making complex concepts in crisis communication accessible and easy to understand. Many students appreciate the well-organized structure of the book, which not only covers theoretical literature but also provides a broad range of relevant and well-developed case studies. The inclusion of high-profile cases, such as the Tylenol cyanide incident and various lesser-known yet significant events, allows readers to draw parallels between real-world applications and academic concepts. Educators especially commend the text for being an effective teaching tool; students often find themselves revisiting chapters throughout the term, indicating that the content is not only useful for coursework but is also regarded as a lasting reference. As one user put it, this book has become a "keeper" for many, speaking to its value beyond the classroom setting. The extensive coverage of topics and the way ethical issues are seamlessly integrated with crisis communication practices are also noted as significant strengths. Overall, "Crisis Communications: A Casebook Approach" is highly recommended for anyone involved in the field of public relations, including professors, students, and new professionals. Its combination of practical relevance and educational clarity makes it an essential addition to any communication curriculum. **
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Prós
- Clear and engaging writing style
- Well-organized structure
- Comprehensive coverage of crisis communication literature and theories
- Extensive, relevant case studies
- Valuable reference for students and professionals
- High student engagement and retention of information
Contras
- Limited to the scope of crisis communication, which may not appeal to all aspects of public relations
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€ 54
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Recursos e benefícios
- Must-read for students in crisis communication and management
- Invaluable resource for professionals and business managers
- Practical and popular casebook approach
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